Privacy policy

Privacy Policy for OHEN

Effective Date: 12 October 2023

1. Introduction

Welcome to OHEN. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information

2. Information We Collect

• Personal Information: When you use our services, we may collect information such as your name, email address, shipping address, billing information, and phone number.
• Payment Information: We may collect payment information when you make a purchase, which may include credit card details or other payment information.
• Usage Information: We collect information about your interactions with our website, including the pages you visit, your IP address, and your device information.
• Communications: We may collect information from your interactions with us, including emails, chats, and customer support inquiries

3. How we use your information

We use your personal information for the following purposes:

• To process your orders and transactions.
• To provide customer support and respond to your inquiries.
• To improve our products, services and website.
• To send you updates, newsletters, and promotional offers (you can opt-out at any time).
• To comply with legal obligations.

4. Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our website or deliver products and services. We ensure that these providers follow the same privacy and security standards.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

6. Your Choices

You have the right to access, update, or delete your personal information. You can also unsubscribe from marketing communications.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the revised policy will have a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your privacy rights, please contact us at:

OHEN Limited 

55a Premier Avenue, Point Chevalier, Auckland

10. Additional Information for New Zealand Residents

If you are a resident of New Zealand, you have specific rights under the Privacy Act 2020. To exercise these rights or for more information, please contact us.